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What should you do when your Pensacola home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your loved ones – against the many risks you might experience, like burglary, fire, and flooding. Although your home might be ready, that doesn’t automatically mean you are. Do you know what to do if your Pensacola home alarm system goes off? The blasting of an alarm can be shocking, confusing, and may incite panic. Your best bet is to stay composed and adhere to these straightforward tips.

Steps to Take When Your Home Alarm System In Pensacola Sounds

It’s a situation no one wishes to face, but it’s also why you installed a home alarm system in the first place. You’re awakened in the middle of the night with the distinct blasting of an alarm after a home security component has been triggered. Now what are you going to do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is ringing loudly, and your heart is pounding. But keeping yourself calm is the best way to evaluate what’s going on. Avoid the urge of trying to manage the emergency alone and let your monitoring specialists and first responders do their job.
  2. Attend to your family members. Your main focus should be your family members and leading them to safety. In the event of a intrusion, this might involve proceeding to an appointed secure area as far away from entry points as possible. Chances are your alarm immediately frightened away the invader, but it’s always smarter to be safe than sorry. If there’s fumes or a fire, please vacate your residence right away.
  3. Don’t forget your smartphone. These days, the majority of people take their smartphones with them always, but you may neglect to pick it up during an urgent situation. You’ll want to have it. You’ll have the opportunity to keep in contact with your monitoring specialists and receive alerts through your home security app.

Work With Your Round-the-clock Monitoring Agents

The moment your home alarm system in Pensacola goes off, your 24/7 monitoring professionals will act immediately. The first move is to confirm your alarm, and that involves communicating with you. The guideline they follow depends on the kind of emergency. For instance, when a medical emergency is initiated, a single effort will be made to get in touch with you before help is sent out. If you have a break-in - the most common kind of alarm - a monitoring professional will adhere to these guidelines to get in touch with you:

  • An attempt will be made to reach you through the central command panel. You will generally be required to supply a passcode.
  • If that attempt isn’t successful, a call is attempted to your primary contact number.
  • An alternate number or your primary contact person is tried next.
  • If there still isn’t an answer, area police are dispatched.
  • Your monitoring agents will attempt to reach you again once emergency personnel are alerted.

If you're not in a situation where you can communicate with monitoring staff, don’t fret. Assistance will still be dispatched even when you're unable to verify the emergency.

Get protection for any emergency with a Vivint home alarm system in Pensacola

Stay ready for any emergency with a state-of-the-art home alarm system in Pensacola from Vivint. Dial (850) 790-5902 to start designing your property’s protection today.